| Last Action | 02/12/24: to Natural Resources & Energy (S) |
|---|---|
| Title | AN ACT relating to customer notices from broadband service providers. |
| Bill Documents | Introduced |
| Fiscal Impact Statement | Local Mandate |
| Bill Request Number | 1859 |
| Sponsor | K. Berg |
| Summary of Original Version | Amend KRS 278.5462 to require broadband service providers to give their retail customers notification of planned or unplanned outages; require the broadband service provider notice to include an estimate of when service will be restored; prohibit notification being predicated on enrollment by the customer; require the notification provision be in all customer contracts and franchise agreements with local governments; place jurisdiction for resolving customer complaints regarding notifications with the Kentucky Public Service Commission. |
| Index Headings of Original Version |
Local Mandate - Broadband service providers, notices, service outages Local Government - Broadband service providers, notices, franchise agreements, service outages Notices - Broadband service providers, notices, customer contracts, service outages Cities - Broadband service providers, notices, franchise agreements, service outage Telecommunications - Broadband service providers, notices, franchise agreements, service outage Internet - Broadband service providers, notices, service outages |
| 02/08/24 |
|
|---|---|
| 02/12/24 |
|
Last updated: 4/22/2024 3:57 PM (EDT)