Senate Bill 186

Actions
Last Action 02/12/24: to Natural Resources & Energy (S)
Title AN ACT relating to customer notices from broadband service providers.
Bill Documents Introduced
Fiscal Impact Statement Local Mandate
Bill Request Number 1859
Sponsor K. Berg
Summary of Original Version Amend KRS 278.5462 to require broadband service providers to give their retail customers notification of planned or unplanned outages; require the broadband service provider notice to include an estimate of when service will be restored; prohibit notification being predicated on enrollment by the customer; require the notification provision be in all customer contracts and franchise agreements with local governments; place jurisdiction for resolving customer complaints regarding notifications with the Kentucky Public Service Commission.
Index Headings of Original Version Local Mandate - Broadband service providers, notices, service outages
Local Government - Broadband service providers, notices, franchise agreements, service outages
Notices - Broadband service providers, notices, customer contracts, service outages
Cities - Broadband service providers, notices, franchise agreements, service outage
Telecommunications - Broadband service providers, notices, franchise agreements, service outage
Internet - Broadband service providers, notices, service outages

Actions

Top
02/08/24
  • introduced in Senate
  • to Committee on Committees (S)
02/12/24
  • to Natural Resources & Energy (S)


Last updated: 9/26/2024 1:37 PM (EDT)